AI Logistics
The whole logistics chain on one back-office.
Our platform is a neutral, AI-powered cross-border logistics collaboration platform connecting shippers, freight forwarders and logistics suppliers. It runs the full chain — quote to settlement — on one back-office, with AI removing the manual data-entry at every handoff. It is not a carrier: execution stays with your logistics providers.
Every handoff is a re-typing job
Cross-border logistics is a chain of separate systems, and people glue it together by hand — keystroke by keystroke.
Re-keyed at every handoff
One shipment gets typed from scratch at quotation, order, booking, receiving, customs and invoicing — six times for the same parcel. Every retype burns minutes and plants a transposed weight, a wrong HS code, a misspelled consignee that surfaces as a customs hold downstream.
Fragmented carriers and paperwork
Rates live in PDF sheets, bookings in carrier portals, status in email threads, documents in shared drives. No system holds the whole order, so staff reconcile by hand and no one can answer 'where is this shipment' without three lookups.
Blind spots and cost leakage
With no end-to-end view, delays surface only when a client complains, fuel and handling surcharges go un-reconciled against carrier invoices, and commission and COD collections slip — quiet margin that leaks out shipment by shipment.
AI already working across the chain
BytePlus models — the same multimodal stack proven at ByteDance scale — pointed at the manual work between every step.
The chain loop
Quote to settlement — the whole chain on one loop.
Ten steps that turn a chain of separate systems into one closed loop: shipment data standardised into a living chain universe, lanes and rules scanned daily, plans cascaded to every desk, documents drafted and gated by AI — and every result fed back so the next shipment clears faster.
- Step 01 · Chain data — Pull every desk's data into one chain universe. Connectors pull quotations, bookings, customs files, finance records and carrier portals into one living chain universe — every HAWB, rate line and invoice cross-linked, with each desk seeing its own slice of the chain.
- Step 02 · Lane signals — Watch every lane, carrier and rulebook, daily. The AI sweeps fuel surcharges, GRI announcements, port dwell and customs rule changes across your corridors — filing each signal into a separate external-intelligence base, kept apart from your own chain data.
- Step 03 · Strategy — Fuse chain truth and market into corridor strategy. Your chain's own numbers meet the outside market: where margin leaks, which carriers slip, where the rules are moving. Human and AI shape corridor strategy side by side, every call traced back to its source.
- Step 04 · Network plan — Turn strategy into a signed-off network plan. The AI drafts the half-year network plan — lane mix, customs pre-filing, settlement discipline — with hard objectives: −75% manual entry, −40% customs prep, quotes in minutes. You sign off before anything cascades.
- Step 05 · Desk routing — Route the plan to six desks, tracked from minute one. The plan splits into tasks across the quotation, booking, customs, warehouse, last-mile and finance desks — rate-sheet refreshes, pre-filings, reconciliations — each one tracked automatically from the moment it lands.
- Step 06 · Shipment board — One shipment board, gated by role. Operators clear their queue, desk leads see their team's real progress, the ops director sees the whole chain. Credit releases and declaration sign-offs route to the right seniority — approval is a click, not a chase.
- Step 07 · Docs studio — Client-ready reports, notices and video updates. When a task needs a client deliverable, AI drafts it from live chain data — corridor reports, surcharge notices, even a spokesperson video update — in the client's language, ready for a human to approve and send.
- Step 08 · Declaration gate — Score every declaration before customs sees it. Each declaration is scored on HS-code confidence, value, weight and paperwork. Anything under the threshold loops back for a redo until it passes — you set the bar, and when a human broker steps in.
- Step 09 · Tracking — Every channel's parcels, tracked to the door. TikTok, Shopee and Lazada orders land on one wall — parcels, shipments and margin per channel. Client feedback flows back into the chain universe (step 1), the lane scan (step 2) and the docs studio (step 7).
- Step 10 · Compounding — Every shipment makes the next one clear faster. Pre-filed lanes clear 1.8 days faster; the carrier mix shifts toward whoever beats SLA. Exception causes route back to the chain universe (step 1), lane scan (step 2) and docs templates (step 7) — the loop compounds.
What changes on the platform
Less typing, fewer blind spots, money that reconciles itself.
−0%
Manual data entry
−0%
Faster customs prep
0
Back-office for the chain
How we roll it out
Five steps, low risk, lane by lane.
Assess
Walk your chain — quotation, customs, finance — and pinpoint the handoffs that re-key the most.
Connect
Bring shippers, forwarders and suppliers onto one neutral, on-premise back-office via API.
Clean
Normalise rate sheets, address books and invoice formats so the AI works from clean inputs.
Pilot
Run one corridor end to end and measure the data-entry hours saved.
Scale
Roll out across lanes and partners with per-role permissions across the full chain.
The ROI case
A neutral platform that connects the chain — without becoming the carrier.
0.0×
Return on spend
−0%
Cost leakage
< 0 mo
To payback
The underlying models are proven inside ByteDance at consumer scale; the compliant, on-premise service we deliver runs on BytePlus infrastructure.
The service we deliver runs on BytePlus infrastructure, certified to:
- ISO 9001
- ISO 20000
- ISO 22301
- ISO 27001
- ISO 27017
- ISO 27018
- ISO 27701
- MTCS Level 3
- CSA STAR
- SOC 1
- SOC 2
- SOC 3
- PCI DSS
Ready to run the whole chain on one platform?
Connect shippers, forwarders and suppliers on one neutral, on-premise back-office — no rip-and-replace. Pairs naturally with Topease Customs Data for tariff lookups and trade intelligence.